Business Phone System Archives - Page 2 of 2 - Hosted VoIP Phone System for Business

3 Essential Rules to Get Hybrid Work Right

Across the country, organizations from small businesses to large enterprises are experiencing hybrid work for the first time. And just like experiments in a laboratory, sometimes the results are amazing — while other times they are disappointing (and occasionally, they are flat-out disasters). The first thing we should note is that hybrid work — which is when workers spend part of the week in their home office, and part of the week in the corporate office — is here to stay. Now that workers have shown that it is not just viable but a positive change for many, a survey has found that 4 out of 10 workers would quit if forced to return to the corporate office full-time. And…

21 Aug 21 Nicky Smith

VoIP Features that ROCK for Small Businesses

One of the biggest advantages of an all-in-one small business VoIP phone system vs. a landline phone system is features, features, and yet more features. You know the saying “it’s like being a kid in a candy store?” Well, employees who use a small business VoIP phone system for the very first time have the same experience. Within minutes, they go from “what does this feature do?” to “how on earth did we ever survive without this feature?” Here are five small business VoIP phone features that create plenty of enthusiasm and excitement — in other words: THEY ROCK! 1. Small Business VoIP Phone System Feature: Auto Attendant Auto Attendant is an automated, customizable, and extremely easy-to-use virtual receptionist. This…

9 Aug 21 Nicky Smith

GUIDE: How to Choose the Best Business Phone System

Before we look at how to choose the best business phone system, let’s highlight why many businesses are frustrated with their current landline (i.e. on-site PBX) phone system: High Up-Front Costs: Landline phone systems are very costly to purchase, install and maintain. No Cost Certainty: Costs can fluctuate significantly from month to month based on factors like domestic long-distance calls. This makes budgeting and forecasting difficult and risky. Lack of Scalability: If the maximum number of lines are in use, then it is necessary to purchase another system — which can cost tens of thousands of dollars. Lack of Business Continuity: A landline system uses a network design with a single point of failure. This means if part of the…

18 Jul 21 Nicky Smith

10 Reasons NOT to Choose Google Voice for Your Business

Now that it is integrated with G Suite, there is a lot of buzz these days about using Google Voice as a business telecommunications solution. Unfortunately, some businesses that have headed in that direction have found the experience frustrating, costly, and regrettable. Here are 10 key reasons why: 1. No Business Caller ID Every business knows that caller ID is an absolute must-have feature. In fact, it shouldn’t even be called a “feature” at all. It’s a basic staple that simply can’t not be an option. This is not 1992 anymore. There are three major problems with Google Voice caller ID: The first problem is that when you make outgoing calls through the Google Voice app, your business’s phone number…

14 Jul 21 Nicky Smith

Why Switching to a VoIP Small Business Phone System is a HUGE Money Saver

While some larger organizations can afford to waste money (at least for a little while), most small businesses do not have much margin for error. If they fail to keep a close eye on the bottom line, then they eventually will fold. According to the Bureau of Labor Statistics: Approximately 20 percent of small businesses fail within 12 months of launching. A further 10 percent disappear within 24 months. Another 20 percent are gone within 36 months. Yet another 20 percent bid farewell within 60 months. By the end of a decade, a staggering 70 percent have entered the dustbin of history. While there are many reasons why small businesses fail, cash flow problems will always be the number one…