5 Best Practices that Lead to Dramatic Improvements with Workplace Communication

Saying that effective workplace communication is important is like saying water is wet, fire is hot, or that people with small children will repeatedly, and painfully, step on Legos many, many times. These are all blatantly self-evident (especially the Lego one). However, just because everyone knows that effective workplace communication is important, does NOT mean that it’s happening everywhere. Consider these statistics: 28% of employees cite ineffective communications as the number one reason why they cannot deliver work on time.…

3 Essential Rules to Get Hybrid Work Right

Across the country, organizations from small businesses to large enterprises are experiencing hybrid work for the first time. And just like experiments in a laboratory, sometimes the results are amazing — while other times they are disappointing (and occasionally, they are flat-out disasters). The first thing we should note is that hybrid work — which is when workers spend part of the week in their home office, and part of the week in the corporate office — is here to…

Is Your Office Phone System Prepared for Another Lockdown?

The latest dispatch from the pandemic front brings some good news and some bad news. The good news is that despite yet another surge of cases and hospitalizations — this time is driven by the Delta variant — there is no official plan to enter into another lockdown. But the bad news is that the White House recently stated that “in all probability” there will be guidelines and restrictions issued in the weeks and months ahead. Unfortunately, we all know…

GUIDE: How to Choose the Best Business Phone System

Before we look at how to choose the best business phone system, let’s highlight why many businesses are frustrated with their current landline (i.e. on-site PBX) phone system: High Up-Front Costs: Landline phone systems are very costly to purchase, install and maintain. No Cost Certainty: Costs can fluctuate significantly from month to month based on factors like domestic long-distance calls. This makes budgeting and forecasting difficult and risky. Lack of Scalability: If the maximum number of lines are in use,…

5 Best Techniques for Working at Home

Welcome to lockdown! This is a weird time for everyone, and that’s putting it lightly/ so many of us are used to waking up early and rushing through morning exercise, breakfast, a coffee or two, and even kissing our partners on the cheek goodbye. Often, we may not see our family before leaving the house. However, with lockdown, everything has changed. Working from home is the new normal for many, and if you’ve never worked from home before, then it…