The IP Desktop Phone Is Here to Stay

While many of us are used to our hard-wired phones and the reliability they offer in communications, this channel does not offer easy integration into the all-IP network. A number of companies have already made the move to deploy IP phones in order to leverage VoIP capabilities in the enterprise, yet the recession halted some of that spending. You may not realize just how big of a business it is, though. According to the latest statistics, there are one billion…

IT Professionals

Dear IT Professionals: Let’s start with this: there has been a lot of talk about “essential workers” during the pandemic — and for good reason. But you, Mr. or Ms. IT Professional, are essential ALWAYS. In fact, if you weren’t on the job, end-users would experience chaos and customers would get irate. Basically, the entire organization would grind to a halt. Things would get ugly in a hurry. And speaking of ugly… Let’s talk about your other job. You know,…

5 Best Techniques for Working at Home

Welcome to lockdown! This is a weird time for everyone, and that’s putting it lightly/ so many of us are used to waking up early and rushing through morning exercise, breakfast, a coffee or two, and even kissing our partners on the cheek goodbye. Often, we may not see our family before leaving the house. However, with lockdown, everything has changed. Working from home is the new normal for many, and if you’ve never worked from home before, then it…

5 Ways That Cloud Office Phone Systems Cut Costs

These days, the need for businesses to “do more with less” is not just important: it’s essential! And that’s why a growing number of companies — from small firms to large enterprises — are upgrading to cloud (a.k.a. VoIP) office phone systems. Here are the 5 biggest reasons why 1. No PBX Costs With Office Phone Systems Conventional phone systems require an on-site private branch exchange (PBX). These are extremely expensive. While the exact amount depends on the size of…

Is 3CX Really Free?

No, nothing is ever really free, even if it might seem that way at first glance. Many businesses today are making the move to cloud-based telephone services, and you might be tempted to do the same. Most cloud-based services run on either SIP trunking or VoIP protocol, basically using virtual connections, instead of wires and cables and using existing internet connection cables to convert audio into data to be transported. This can have many advantages. Landlines are quickly becoming a…