Non-Profit Organizations

Ask anyone who works in (or volunteers for) a non-profit organization (NPO) what they need more than anything else to fulfil their life-changing — and in some cases, life-saving — mandate, and they’ll basically give you the same answer in a variety of ways: THEY NEED MORE TECHNOLOGY RESOURCES. NPOs: Not Just Important — but Essential Indeed, the notion that nonprofit organizations don’t need the same resources as private businesses is simply not true. In…

Hosted VoIP Phone System

For many businesses, the idea of being forced to change the phone number when they upgrade to a new hosted VoIP phone system is not just a concern: it is a deal breaker! This is certainly understandable. After all, the last thing that your business wants is for past, current and prospective customers to hear a “we’re sorry, the number you have dialed is not in service” recording, or get routed to another business — and…

Toll Fraud

The good news is that more and more businesses, schools and government agencies are switching to a hosted VoIP phone system, so they can take advantage of key benefits like: Dramatic up-front and ongoing cost savings Seamless scalability in both directions Total mobility Advanced calling features Unified communications Business continuity Integration with other systems in the environment (e.g. CRM, billing, etc.) However, the bad news is that the popularity of VoIP phone systems has attracted…

Government VoIP

As noted by GovTech.com, county governments across the country are increasingly leading the way when it comes to deploying advanced technologies that matter and make a difference to everyday citizens. And one of the most important ways they are demonstrating technological, governance and civic leadership is by switching to a hosted VoIP phone system (a.k.a. cloud phone system). At Carolina Digital Phone, we have extensive experience working closely with both large and small county governments…

Cloud-based VoIP for Business

If your business has decided to switch from a conventional PBX phone system to a hosted VoIP phone system, then you’re definitely on the right track! That’s because: Hosted VoIP is now the #1 phone system choice among U.S. businesses. Hosted VoIP is the fastest-growing industry in the world. The total number of hosted (mobile) VoIP users worldwide has topped 1 billion. Conventional phone companies are losing a whopping 700,000 landline customers per month. [For…

Traditional Phone Company

There are basically two ways to tell a lie. The first way, obviously, is not telling the truth. But the second way — which is less obvious yet just as deceitful — is to withhold the truth from someone who needs and is entitled to the full story. No, we’re not talking about how spouses eventually learn that it’s sometimes the better part of wisdom (and self-preservation) to keep their mouths shut. For example, answering…

Smartphone

Our Mobile App for iOS and Android Extends Our Hosted VoIP Solutions and Unified Communications (UC) to Your Team — Anytime, Anywhere and on Any Device These days, workers spend much of their time away from their desk — and some of them never come into the office at all. Currently, 55% of workers telecommute full-time, and by the year 2020 this is expected to reach 72%. In fact, 48% of workers don’t even believe…

VoIP Industry News

A new report from market research firm Global Market Insights is projecting that the worldwide VoIP market will reach $55 billion by 2025. This represents a 175% increase from the current level of $20 billion. Analysts also predict that by 2025, the IT and telecom market will comprise more than 25% of the VoIP industry, with growth in North America leading the way. Key factors that will continue to convince businesses to migrate from traditional…

Cloud-based VoIP for Business

Your business has decided that upgrading from a costly, inflexible and restrictive on-premise phone system to an agile, advanced and affordable hosted VoIP phone system is the way to go. However, before you can start reaping the rewards of your wise decision, you need to choose the right partner. To help you make this decision, here are 10 essential questions to ask hosted VoIP phone system vendors: 1. Do you specialize in installing and supporting…